JUNE 2025
AUCKLAND
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Welcome

DELIVERING RETAIL EXCELLENCE

Retail is operating in a changed world. Consumer expectations are heightening, global pressures are mounting, and leaders have a remit to respond with pace and precision. Now, the industry is starting to look forward once again, and leaders are readying their strategies and models with a revitalised energy to pursue growth, strengthen loyalty and embrace innovation.

This industry leading event is designed for Retail leaders and delivered by Retail Leaders. For a one-day conference and networking event, the Forum invites an esteemed delegation of executives and world-class speakers to come together and drive powerful, case-based discussion and insight. Together, we will interrogate the challenges and opportunities underpinning the industry, arming attendees with the tools to lead as a future-first business.

Why Attend

  • The Forum secures national and global speakers of immense industry influence. Our team provides the tools to provide seamless audience engagement and ask the questions that matter.
  • Your experience is at the heart of the Forum. Our audience is screened for seniority, ensuring a networking environment driven by the minds shaping the industry.
  • Each session is independently moderated to facilitate candid discussion and exclusive insight.

Gain Access

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20+ Industry Speakers
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1 Powerful Day
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Executive Learning Agenda
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12+ Insightful Sessions
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150+ Executives
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5-Star Networking Environment
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Past Speakers

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Steven Cain
Advisor & Former Group Chief Executive Officer

Coles Group (AU)
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Steven Cain
Advisor & Former Group Chief Executive Officer

Coles Group (AU)
JUST ANNOUNCED
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Sarah Lukins
General Manager Digital

Fisher & Paykel
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Sarah Lukins
General Manager Digital

Fisher & Paykel

Sarah is an eCommerce and Digital Marketing expert with deep expertise in helping companies navigate digital transformation, expand internationally, and deliver revenue growth. With over 20 years of digital and marketing experience, Sarah was an early leader in online marketing and ecommerce in the UK. Sarah has run ecommerce, digital marketing, and development teams for well-known retail brands globally across fashion, department stores and now luxury appliances where she is driving the Global Digital strategy for New Zealand’s own luxury appliance brand, Fisher & Paykel.

Sarah is obsessed with using data to drive incredible customer experiences and deliver channel profitability. She is also very mindful that none of this can happen without the support of positive and dedicated employees and so she is relentlessly purposeful about creating effective team cultures that enable companies to drive their desired outcomes.

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Chris Quin
Chief Executive Officer

Foodstuffs North Island
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Chris Quin
Chief Executive Officer

Foodstuffs North Island

Chris joined Foodstuffs North Island as CEO in September 2015 with 28 years’ experience in leadership roles. Chris is driven by a firm commitment to organisational success being fuelled by customer insights.

Prior to joining Foodstuffs Chris was CEO of the Home, Business and Mobile division of Spark NZ (previously Telecom NZ). Before to that he formed the successful IT services business Gen-I within Telecom by merging three businesses. In 2010, he received a Sir Peter Blake Leadership Award for his leadership achievements and contribution to the community, which included being Chair of The Icehouse business growth organisation.

Chris is currently a Director on the Boards of Loyalty NZ, The NZ Initiative, and Chair of the Giltrap Group, he now works with the Foodstuffs co-op teams as Managing Director of Foodstuffs New Zealand, leading its 300+ store owner network. Chris has a Bachelor of Commerce and Accounting from Victoria University and completed the Stanford Graduate School of Business executive programme.

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John Gualtieri
Chief Executive Officer

Kmart & Target ANZ
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John Gualtieri
Chief Executive Officer

Kmart & Target ANZ

John Gualtieri is the Chief Executive Officer of Kmart Australia and New Zealand and Target Australia, which are recognised as some of the most loved retail brands in Australia and New Zealand. Together, Kmart and Target have a combined footprint of over 450 stores, which includes 26 Kmart stores in New Zealand, with a new store opening in Dunedin later this month.

John first joined Kmart 15 years ago in 2008 as Divisional Merchandise Manager for the Home Division and has held a number of roles throughout the business. In 2021 John was appointed Chief Executive Officer of Kmart Australia and New Zealand, and in 2023 became the Chief Executive Officer of both Kmart & Target Australia.

John also holds a Bachelor of Business Degree and has completed the Advanced Management Program at Harvard Business School.

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Lizzy Ryley
Chief Executive Officer

Loyalty NZ
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Lizzy Ryley
Chief Executive Officer

Loyalty NZ

Lizzy Ryley joined Loyalty New Zealand as Chief Executive in September 2017, commencing a journey of business and cultural transformation.

Loyalty NZ is best known for the Fly Buys programme, New Zealand’s most universal loyalty ecosystem, and the specialist data driven customer engagement business LAB360. The Loyalty NZ team specialises in collaborating with partners to drive measurable returns on marketing investment through leveraging the loyalty ecosystem and data asset in a way that suits their business.

Before joining Loyalty NZ, Lizzy held a number of C-suite roles with Woolworths plc, in Australia and New Zealand, leading Marketing, Loyalty & Data Analytics, and Corporate Affairs.

Prior to this, Lizzy spent 20 years living in the UK, working in executive level marketing roles in major global retail and FMCG organisations, and spent a number of years as a senior lecturer in marketing and business on MBA programmes at two UK Universities.

Lizzy holds an MBA from Sheffield Hallam University (UK), is a graduate of the Australian Institute of Company Directors and is a member of Global Women and the Institute of Directors in New Zealand.
She is married with two adult children, two dogs and two cats. Lizzy enjoys portrait painting, sewing, reading, talking and long hikes.

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Wendy Rayner
Managing Director

Coca-Cola Europacific Partners New Zealand
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Wendy Rayner
Managing Director

Coca-Cola Europacific Partners New Zealand

Wendy Rayner was appointed Managing Director of Coca-Cola Europacific Partners New Zealand (CCEP NZ) in January 2024 following 11 years as General Manager of Strategy and Brand for CCEP NZ across New Zealand and the Pacific.

As Managing Director, Wendy oversees all business activities for CCEP in New Zealand and brings a wealth of experience to the role with a deep understanding of the challenges and opportunities facing the business with much loved global and local brands in volatile economic conditions and a competitive marketplace.

Wendy is the first Kiwi woman to hold the position of Managing Director for CCEP in Aotearoa and she brings a leadership style that is about being open, authentic and prioritising strong, collaborative relationships to drive excellent business outcomes.

Before joining CCEP NZ, Wendy held key leadership roles at TVNZ and Lotto NZ in Brand and Marketing and was named Marketer of the Year by the New Zealand Marketing Association in 2011.

Wendy has completed leadership and management programmes at the Harvard Business School, New Zealand Institute of Directors and is a Fellow of The Chartered Institute of Marketing UK.

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Greg Hedgepeth
Chief Executive Officer

Turners Auto Retail Division
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Greg Hedgepeth
Chief Executive Officer

Turners Auto Retail Division

Greg joined Turners in 2017 as CEO of the Automotive Retail division. He is an experienced automotive executive & has previously held a number of senior roles with BMW Group NZ & Armstrong Motor Group. With a Bachelor of Commerce majoring in marketing from Auckland University he has successfully completed numerous marketing roles, followed by a number of years working for Saatchi & Saatchi in NZ & other advertising agencies overseas. Greg brings a strong strategic sales & marking focus to his current role.

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Melissa Haines
General Manager NZ

Bunnings
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Melissa Haines
General Manager NZ

Bunnings

Melissa Haines joined Bunnings NZ in June 2020 as Head of Finance-NZ and was appointed General Manager-NZ in February 2023.

As General Manager-NZ, Melissa oversees Bunnings New Zealand’s 50-strong store and trade centre network, leading more than 5,000 team members working to serve customers through delivering on Bunnings’ brand pillars of lowest prices, widest range and best experience.

She has over 20 years’ experience in New Zealand and the United Kingdom with a focus on finance and business improvement across retail, online travel, and professional services with roles at The Warehouse Group, Briscoe Group, Expedia and Deloitte.

Melissa is a Chartered Accountant and holds a Bachelor of Commerce and Administration and a Bachelor of Science.

Outside of work, Melissa is married with three children. As a family they enjoy camping, keeping active and exploring new places

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SPONSORS

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Event Partner | kpmg.com/nz
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Platinum Partner | ecoportal.com
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Platinum Partner | www.nzpost.co.nz
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Gold Partner | quantiful.ai
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Gold Partner | afterpay.com/en-NZ
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Lunch Partner | salesforce.com/
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Coffee Cart Partner | enable.com
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Exhibition Partner | argonandco.com
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KPMG understands retailers’ most pressing issues and priorities. Their innovative solutions are designed to support greater customer-centricity, digital transformation, data analytics and security, supply chain management, and new business models.

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Google’s mission is to organise the world’s information and make it universally accessible and useful. For businesses, digital innovation continues to propel the marketing industry forward at a mind-blowing pace. And marketers rely on data, analysis, and insights to stay informed and inspired. Think with Google is Google’s way to share all of this and more with you.

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ecoPortal health and safety engagement software helps organisations amplify workplace safety. We give leaders the data they need to create awe-inspiring safety cultures that ignite their team’s potential.

 

With real-time analytics, automated alerts, and a native mobile app, we’re here to create engaged safety cultures and healthier environments for all.

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NZ Post as a proud sponsor of Retail Leaders Forum, we are driving success for New Zealand businesses in retail logistics and consumer delivery experiences. Hear from Chris Wong, GM of Business, who will be speaking about our e-commerce data-driven decisions.

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Quantiful is the global leader in AI-powered demand planning software for large-scale retailers. It uses purpose-built AI to forecast consumer demand over a range of horizons, from short-term Fulfilment Planning through Demand and Supply balancing to long-term Portfolio Planning.

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Afterpay is transforming the way we pay by allowing anyone to buy products immediately and pay over time – enabling simple, transparent and responsible spending. We are on a mission to power an economy in which everyone wins. Afterpay is offered by thousands of the world’s favourite retailers and used by millions of active global customers. Afterpay is currently available in Australia, Canada, New Zealand, the United States and the United Kingdom, where it is known as Clearpay. Afterpay is a wholly owned subsidiary of Block, Inc. (NYSE: SQ)

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Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Combining best-in-class CRM apps across sales, service, marketing and commerce with trusted AI and data on one integrated platform, companies can create deeper customer relationships, increase productivity, and grow their bottom line.

Learn more at www.salesforce.com.

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Enable is the rebate management platform that allows retailers to manage, track and maximise the value of supplier rebates centrally, resulting in stronger supplier relationships and maximised rebate earnings.

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Argon & Co is a global management consultancy that specialises in operations strategy and transformation. Its expertise spans the supply chain, procurement, finance and shared services, working together with clients to transform their businesses and generate real change. Its people are engaging to work with and trusted by clients to get the job done.

Argon & Co has offices in Paris, London, Abu Dhabi, Amsterdam, Atlanta, Auckland, Chicago, Dusseldorf, Hong Kong, Lausanne, Melbourne, Mumbai, Riyadh, São Paulo, Singapore and Sydney.

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Why Get Involved

The Retail Leaders Forum is unparalleled in the level of delegates and speakers it attracts. The Forum is driven by an ambitious business agenda, and our audience is screened for seniority to ensure you are networking with the minds shaping business.

Our limited keynote and moderated panel speaking opportunities will effectively embed you in this top-end business community. Digital and physical brand activations, as well as consultations in dedicated activation spaces further enable you to engage with this decision-making audience. As a marketing platform to demonstrate expertise, credibility and grow your business with the Retail industry, the Retail Leaders Forum offers unrivalled cut-through.

 

PARTNERSHIP OPPORTUNITIES

Jessica Ewing-Flynn – Commercial Director
Tel: 61 400 998 248
Email: [email protected]

 

GENERAL ENQUIRIES

Email: [email protected]
Tel: 61 2 8004 8590

 

Pricing and Discounts

Early Bird Registration
Sold Out
Standard Registration
Sold Out
$1049 + GST
$3147 + GST

Delegate registration is strictly for professionals from retailers or consumer brands. service providers, vendors and consultants within the retail industry are not permitted to register as delegates. If you are a service provider, vendor or consultant, please reach out to [email protected] to discuss your involvement.

GENERAL ENQUIRIES

Email: [email protected]
Tel: 61 2 8004 8590

 

PARTNERSHIP OPPORTUNITIES

Jessica Ewing-Flynn – Commercial Director
Tel: 61 400 998 248
Email: [email protected]

 

We look forward to delivering this event for you.

 

 

Register Now

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