11 JUNE 2024
GRAND MILLENIUM, AUCKLAND
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Welcome

DELIVERING RETAIL EXCELLENCE

Retail is operating in a changed world. Consumer expectations are heightening, global pressures are mounting, and leaders have a remit to respond with pace and precision. Now, the industry is starting to look forward once again, and leaders are readying their strategies and models with a revitalised energy to pursue growth, strengthen loyalty and embrace innovation.

This industry leading event is designed for Retail leaders and delivered by Retail Leaders. For a one-day conference and networking event, the Forum invites an esteemed delegation of executives and world-class speakers to come together and drive powerful, case-based discussion and insight. Together, we will interrogate the challenges and opportunities underpinning the industry, arming attendees with the tools to lead as a future-first business.

Why Attend

  • The Forum secures national and global speakers of immense industry influence. Our team provides the tools to provide seamless audience engagement and ask the questions that matter.
  • Your experience is at the heart of the Forum. Our audience is screened for seniority, ensuring a networking environment driven by the minds shaping the industry.
  • Each session is independently moderated to facilitate candid discussion and exclusive insight.

Gain Access

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20+ Industry Speakers
2
1 Powerful Day
3
Executive Learning Agenda
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12+ Insightful Sessions
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150+ Executives
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5-Star Networking Environment
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2024 Speakers

INTERNATIONAL
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Samantha Starmer
Vice President of Digital Product

Nike (US)
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Samantha Starmer
Vice President of Digital Product

Nike (US)
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Chris Quin
Chief Executive Officer

Foodstuffs North Island
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Chris Quin
Chief Executive Officer

Foodstuffs North Island
JUST ANNOUNCED
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Gracie MacKinlay
Chief Gorilla (CEO)

Mighty Ape
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Gracie MacKinlay
Chief Gorilla (CEO)

Mighty Ape
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Andrew Scott
Chief Operating Officer

Briscoe Group
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Andrew Scott
Chief Operating Officer

Briscoe Group
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Lizzy Ryley
Chief Executive Officer

Loyalty NZ
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Lizzy Ryley
Chief Executive Officer

Loyalty NZ
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Melissa Haines
General Manager NZ

Bunnings
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Melissa Haines
General Manager NZ

Bunnings
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Nic Brill
Chief Executive Officer ANZ

Poolwerx
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Nic Brill
Chief Executive Officer ANZ

Poolwerx
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Matthew Hallal
Country Manager NZ

Kmart
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Matthew Hallal
Country Manager NZ

Kmart
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Troy Tindill
Country Manager NZ

Winning Group Aotearoa & Andoo
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Troy Tindill
Country Manager NZ

Winning Group Aotearoa & Andoo

Troy Tindill, Country Manager for Winning Group Aotearoa & Andoo, is an experienced senior leader with a proven track record of establishing growth and delivering operational excellence in new and challenging environments. Carrying a diverse skill set of business direction, operations strategy, change management, and end-to-end project management, Troy has built across multiple decades of professional team building in professional sport and business industries. Passionate about leading and building great culture in order to help organisations achieve their full potential through identification and inclusion, he is committed to customers and stakeholders alike - making every experience the most positive and unique one possible.

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Simon Kennedy
Chief Digital Officer

Foodstuffs North Island
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Simon Kennedy
Chief Digital Officer

Foodstuffs North Island
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Monica Ayers
Chief People Officer

NZ Post
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Monica Ayers
Chief People Officer

NZ Post
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Lewis Billinghurst
Head of Digital Customer Experience

Mitre 10 (New Zealand)
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Lewis Billinghurst
Head of Digital Customer Experience

Mitre 10 (New Zealand)
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Tarryn van Niekerk
Head of HR NZ

Harvey Norman NZ
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Tarryn van Niekerk
Head of HR NZ

Harvey Norman NZ
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Brian Ferris
Chief Data, Analytics & Technology Officer

Loyalty NZ
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Brian Ferris
Chief Data, Analytics & Technology Officer

Loyalty NZ
JUST ANNOUNCED
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Michelle Sharman
General Manager Talent & Culture, NZ & Pacific

ANZ
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Michelle Sharman
General Manager Talent & Culture, NZ & Pacific

ANZ

sessions


  • 8:30 am
    Registration, Refreshments & Networking
  • 8:55 am
    Opening Remarks from the Chair
  • 9:05 am
    Ministerial Address
  • 9:15 am
    Opening Keynote
  • 9:35 am
    Outlook Session

    Moving with Momentum, Responding with Confidence

    • Against the current macro-economic and socio-political backdrop, what lies ahead for the retail landscape in 2024?
    • Accelerating change: How are Aotearoa’s retailers ensuring their businesses are promptly tracking towards upcoming sustainability targets?
    • What do growth prospects look like within a tumultuous consumer environment?

     

  • 10:20 am
    Partner Keynote
  • 10:50 am
    National Keynote
  • 11:10 am
    Morning Refreshments & Networking
  • 11:40 am
    Diamond Keynote
  • 12:00 pm
    People Session

    Cultivating and Retaining a Purpose-Fuelled Workforce

    • How do you shape a resonating and consistent culture across a dispersed organisation?
    • What frameworks need to be developed to better support middle and line managers?
    • Addressing retail’s retention challenge: Which career pathways will shape the future of industry?
  • 12:45 pm
    National Keynote
  • 1:05 pm
    Lunch Welcome Remarks
  • 1:15 pm
    Lunch & Networking
  • 2:05 pm
    Platinum Keynote
  • 2:25 pm
    CX Session

    Delivering Tangible Value through Memorable Customer Experiences

    • How has the definition of customer value changed for 2024?
    • What are the systems responsible for activating seamless store operations?
    • How are leading retailers leveraging innovation to differentiate their direct customer experience?
  • 3:10 pm
    National Keynote
  • 3:30 pm
    Afternoon Refreshments & Networking
  • 4:00 pm
    eCommerce Session

    Going the Distance: Elevating Digital Pathways to Customer Connection

    • How do you better data mechanisms to drive relevant and impactful personalisation?
    • Does generative AI play a genuine role in furthering consumer engagement?
    • How are retailers optimising their supply networks to augment their last-mile services?
  • 4:45 pm
    Keynote
  • 5:05 pm
    Closing Remarks from the Chair
  • 5:10 pm
    Close of Forum
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SPONSORS

sponsor
Gold Partner | quantiful.ai
sponsor

Quantiful is the global leader in AI-powered demand planning software for large-scale retailers. It uses purpose-built AI to forecast consumer demand over a range of horizons, from short-term Fulfilment Planning through Demand and Supply balancing to long-term Portfolio Planning.

Request A Prospectus
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Why Get Involved

The Retail Leaders Forum is unparalleled in the level of delegates and speakers it attracts. The Forum is driven by an ambitious business agenda, and our audience is screened for seniority to ensure you are networking with the minds shaping business.

Our limited keynote and moderated panel speaking opportunities will effectively embed you in this top-end business community. Digital and physical brand activations, as well as consultations in dedicated activation spaces further enable you to engage with this decision-making audience. As a marketing platform to demonstrate expertise, credibility and grow your business with the Retail industry, the Retail Leaders Forum offers unrivalled cut-through.

 

PARTNERSHIP OPPORTUNITIES

Jessica Ewing-Flynn – Commercial Director
Tel: 61 400 998 248
Email: [email protected]

 

GENERAL ENQUIRIES

Email: [email protected]
Tel: 61 2 8004 8590

 

Venue/Accommodation Details

  • Venue
  • Accommodation
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GRAND MILLENIUM

71 Mayoral Drive, Cnr Vincent Street, Auckland 1010, New Zealand

Click here for more information.

 

 

GRAND MILLENIUM AUCKLAND

Room Accommodation Offer Dates: Sunday, June 9, 2024, to Friday, June 14, 2024 (subject to hotel availability)

Group Code: RETAIL2024

Enjoy a 15% discount off the best available rate at the time of booking.

To secure this exclusive rate, book here.

Please note that the booking form is pre-filled for the available dates; feel free to adjust it according to your required nights. For any further inquiries, please contact Grand Millennium Auckland directly.

Pricing and Discounts

Early Bird Registration
(until 15/03/2024)
$849 + GST
$2547 + GST
Standard Registration
(from 16/03/2024)
$1049 + GST
$3147 + GST

 

If you are a Vendor or Service Provider to retail professionals, please email [email protected] to discuss your involvement.

GENERAL ENQUIRIES

Email: [email protected]
Tel: 61 2 8004 8590

 

PARTNERSHIP OPPORTUNITIES

Jessica Ewing-Flynn – Commercial Director
Tel: 61 400 998 248
Email: [email protected]

 

We look forward to delivering this event for you.

 

 

Register Now

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