11 JUNE 2024
GRAND MILLENIUM, AUCKLAND
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Welcome

DELIVERING RETAIL EXCELLENCE

Retail is operating in a changed world. Consumer expectations are heightening, global pressures are mounting, and leaders have a remit to respond with pace and precision. Now, the industry is starting to look forward once again, and leaders are readying their strategies and models with a revitalised energy to pursue growth, strengthen loyalty and embrace innovation.

This industry leading event is designed for Retail leaders and delivered by Retail Leaders. For a one-day conference and networking event, the Forum invites an esteemed delegation of executives and world-class speakers to come together and drive powerful, case-based discussion and insight. Together, we will interrogate the challenges and opportunities underpinning the industry, arming attendees with the tools to lead as a future-first business.

Why Attend

  • The Forum secures national and global speakers of immense industry influence. Our team provides the tools to provide seamless audience engagement and ask the questions that matter.
  • Your experience is at the heart of the Forum. Our audience is screened for seniority, ensuring a networking environment driven by the minds shaping the industry.
  • Each session is independently moderated to facilitate candid discussion and exclusive insight.

Gain Access

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20+ Industry Speakers
2
1 Powerful Day
3
Executive Learning Agenda
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12+ Insightful Sessions
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150+ Executives
6
5-Star Networking Environment
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2024 Speakers

INTERNATIONAL
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Samantha Starmer
Vice President of Digital Product

Nike (US)
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Samantha Starmer
Vice President of Digital Product

Nike (US)
JUST ANNOUNCED
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Chris Quin
Chief Executive Officer

Foodstuffs North Island
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Chris Quin
Chief Executive Officer

Foodstuffs North Island
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Lewis Billinghurst
Head of eCommerce

Mitre 10 (New Zealand)
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Lewis Billinghurst
Head of eCommerce

Mitre 10 (New Zealand)
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Lizzy Ryley
Chief Executive Officer

Loyalty NZ
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Lizzy Ryley
Chief Executive Officer

Loyalty NZ
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Brian Ferris
Chief Data, Analytics & Technology Officer

Loyalty NZ
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Brian Ferris
Chief Data, Analytics & Technology Officer

Loyalty NZ
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Troy Tindill
Country Manager NZ

Winning Group
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Troy Tindill
Country Manager NZ

Winning Group
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Nic Brill
Chief Executive Officer ANZ

Poolwerx
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Nic Brill
Chief Executive Officer ANZ

Poolwerx
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Tarryn van Niekerk
Head of HR NZ

Harvey Norman NZ
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Tarryn van Niekerk
Head of HR NZ

Harvey Norman NZ
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Simon Kennedy
Chief Digital Officer

Foodstuffs North Island
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Simon Kennedy
Chief Digital Officer

Foodstuffs North Island
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Melissa Haines
Country Manager NZ

Bunnings
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Melissa Haines
Country Manager NZ

Bunnings
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Monica Ayers
Chief People Officer

NZ Post
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Monica Ayers
Chief People Officer

NZ Post
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Andrew Scott
Chief Operating Officer

Briscoe Group
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Andrew Scott
Chief Operating Officer

Briscoe Group
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Matthew Hallal
Country Manager NZ

Kmart
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Matthew Hallal
Country Manager NZ

Kmart

sessions


  • 9:00 am
    Registration, Refreshments & Networking
  • 9:20 am
    Opening Remarks from the Chair
  • 9:25 am
    Ministerial Address
  • 9:35 am
    Opening Keynote
  • 9:55 am
    Outlook Session

    Moving with Momentum, Responding with Confidence

    • Against the current macro-economic and socio-political backdrop, what lies ahead for the retail landscape in 2024?
    • Accelerating change: How are Aotearoa’s retailers ensuring their businesses are promptly tracking towards upcoming sustainability targets?
    • What do growth prospects look like within a tumultuous consumer environment?

     

  • 10:40 am
    Keynote
  • 11:00 am
    Morning Refreshments & Networking
  • 11:30 am
    Partner Keynote
  • 12:00 pm
    People Session

    Cultivating and Retaining a Purpose-Fuelled Workforce

    • How do you shape a resonating and consistent culture across a dispersed organisation?
    • What frameworks need to be developed to better support middle and line managers?
    • Addressing retail’s retention challenge: Which career pathways will shape the future of industry?
  • 12:45 pm
    Keynote
  • 1:05 pm
    Lunch Welcome Remarks
  • 1:10 pm
    Lunch & Networking
  • 2:00 pm
    Platinum Keynote
  • 2:20 pm
    CX Session

    Delivering Tangible Value through Memorable Customer Experiences

    • How has the definition of customer value changed for 2024?
    • What are the systems responsible for activating seamless store operations?
    • How are leading retailers leveraging innovation to differentiate their direct customer experience?
  • 3:05 pm
    Keynote
  • 3:25 pm
    Afternoon Refreshments & Networking
  • 4:00 pm
    eCommerce Session

    Going the Distance: Elevating Digital Pathways to Customer Connection

    • How do you better data mechanisms to drive relevant and impactful personalisation?
    • Does generative AI play a genuine role in furthering consumer engagement?
    • How are retailers optimising their supply networks to augment their last-mile services?
  • 4:45 pm
    Keynote
  • 5:05 pm
    Closing Remarks from the Chair
  • 5:10 pm
    Networking Drinks Remarks
  • 5:15 pm
    Networking Drinks Reception
  • 6:30 pm
    Close of Forum
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SPONSORS

sponsor
2023 Gold Partner | humanforce.com/nz
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2023 Networking Drinks Partner | gemfinance.co.nz
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2023 Roundtable Partner | kpmg.com/nz
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Humanforce is the #1 platform for frontline and flexible workforces, offering retailers highly configurable, best-of-breed WFM, HR and Payroll – without compromise. Our vision is to make work easier and life better by focusing on the needs and fulfilment of retail workers, and the efficiency and optimisation of retailers.

sponsor

Gem by Latitude has been a leader in Interest Free shopping for 30 years. Over this time, we’ve developed a strong track record for building long & trusting relationships with our retail partners, by providing simple and flexible Interest Free payment plans. Our Interest Free proposition will help grow your business by driving higher volume than any other payment method and it’s proven to drive loyalty within your customer base. With over 350,000 Gem by Latitude customers nationwide to further power your success, our business is your business growth.  To find out how more get in touch or visit  https://www.gemfinance.co.nz/credit-cards/become-a-partner/

sponsor

KPMG understands retailers’ most pressing issues and priorities. Their innovative solutions are designed to support greater customer-centricity, digital transformation, data analytics and security, supply chain management, and new business models.

Request A Prospectus
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Why Get Involved

The Retail Leaders Forum is unparalleled in the level of delegates and speakers it attracts. The Forum is driven by an ambitious business agenda, and our audience is screened for seniority to ensure you are networking with the minds shaping business.

Our limited keynote and moderated panel speaking opportunities will effectively embed you in this top-end business community. Digital and physical brand activations, as well as consultations in dedicated activation spaces further enable you to engage with this decision-making audience. As a marketing platform to demonstrate expertise, credibility and grow your business with the Retail industry, the Retail Leaders Forum offers unrivalled cut-through.

 

PARTNERSHIP OPPORTUNITIES

Jessica Ewing-Flynn – Commercial Director
Tel: 61 400 998 248
Email: [email protected]

 

GENERAL ENQUIRIES

Email: [email protected]
Tel: 61 2 8004 8590

 

Venue/Accommodation Details

  • Venue
  • Accommodation
place

GRAND MILLENIUM

71 Mayoral Drive, Cnr Vincent Street, Auckland 1010, New Zealand

Click here for more information.

 

 

GRAND MILLENIUM AUCKLAND

Room Accommodation Offer Dates: Sunday, June 9, 2024, to Friday, June 14, 2024 (subject to hotel availability)

Group Code: RETAIL2024

Enjoy a 15% discount off the best available rate at the time of booking.

To secure this exclusive rate, book here.

Please note that the booking form is pre-filled for the available dates; feel free to adjust it according to your required nights. For any further inquiries, please contact Grand Millennium Auckland directly.

Pricing and Discounts

Early Bird Registration
(until 15/03/2024)
$849 + GST
$2547 + GST
Standard Registration
(from 16/03/2024)
$1049 + GST
$3147 + GST

 

If you are a Vendor or Service Provider to retail professionals, please email [email protected] to discuss your involvement.

GENERAL ENQUIRIES

Email: [email protected]
Tel: 61 2 8004 8590

 

PARTNERSHIP OPPORTUNITIES

Jessica Ewing-Flynn – Commercial Director
Tel: 61 400 998 248
Email: [email protected]

 

We look forward to delivering this event for you.

 

 

Register Now

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